Role Summary:
Flowserve is seeking an experiencedSAP OTC / SD Functional Consultantto support and optimize our OrdertoCash (OTC) processes within SAP S/4HANA. This role partners closely with sales operations, supply chain, logistics, finance, service centers, and customer service teams to design, configure, test, and deploy highquality OTC solutions. The consultant will be responsible for functional design, configuration, issue resolution, continuous improvement, and ensuring a seamless salestobilling workflow across North American sites.
The role requires strong handson SAP SD experience and an endtoend understanding of OTC processes including order management, pricing, delivery, billing, returns, credit/debit memos, and integration with MM/FI.
The position is based inIrving, TX or Houston, TX, with4 days onsitewhen not traveling and up to50% travelto North American facilities. This role is not offering sponsorship at this time.
Responsibilities:
Configure SAP SD processes supporting OTC including sales order management, pricing, delivery, billing, and credit/debit processing
Support master data changes for customer master, material master, and output conditions
Document endtoend OTC workflows including order entry, ATP, fulfillment, shipping, invoicing, and returns
Partner with business stakeholders to gather requirements, map processes, and convert them into functional specifications
Create and execute test scripts for Unit, SIT, and UAT cycles; log, track, and retest defects
Support cutover, golive, and hypercare activities across multiple sites
Prepare SOPs, quick reference guides, and training materials; deliver enduser training sessions
Maintain OTC process documentation and ensure compliance and audit readiness
Collaborate with developers on IDoc/EDI, interface enhancements, output forms, and reporting
Perform rootcause analysis for OTC issues and drive continuous improvement initiatives
Partner with finance and supply chain teams to ensure accurate revenue recognition, account determination, and order settlement flows
Requirements:
7+ years of handson SAP SD configuration experience in ECC or S/4HANA
Strong understanding of OTC processes: order creation, ATP, delivery, shipping, invoicing, returns, and credit/debit notes
Experience configuring pricing procedures (condition types, access sequences, pricing logic)
Knowledge of SD-MM and SD-FI integration including account determination, intercompany, and inventory movement flows
Experience writing functional specifications for RICEFW objects (forms, interfaces, enhancements, workflows)
Strong experience with IDoc/EDI processes (850/855/856/810 or equivalent)
Experience leading or supporting full lifecycle implementations, site deployments, or large enhancement projects
Ability to document business processes and deliver training to diverse user groups
Excellent communication and stakeholdermanagement skills
Must be legally authorized to work in the U.S. without sponsorship
Willingness to travel up to 50% and work onsite 4 days per week
Preferred Qualifications:
Experience with S/4HANA SD innovations (Fiori apps, aATP, BRF+, TM or EWM integration)
Familiarity with returns, RMA processing, repair orders, or aftermarket service flows
Experience in manufacturing, industrial equipment, or distribution environments
Exposure to Agile practices (user stories, backlog management, sprint ceremonies)
Experience in multisite or global SAP template deployments
Understanding of COPA reporting and revenue recognition rules
