Tasks About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values: 'PRIDE = Passion, Respect, Integrity, Discipline, and Execution'. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Primary Purpose of Job The incumbent is responsible for the designing SAP solutions to the business needs, Functional Support/Business Analysis role in the SAP SD/MM area. Deliver projects to enhance the current state according to the new and improved system and infrastructure requirements. Responsible for the maintenance and production support of Business Process enhancements and interfaces to/from the SAP modules/applications. Design and perform testing to ensure systems work as expected. Will work closely with functional and technical architects, business systems analysts and developers to design and implement solutions that are flexible, scalable, and reusable while meeting the business needs in timely manner. The current SAP environment has many custom IDoc Interfaces in place, therefore, the person should be very familiar with this kind of set up as quick resolution is required in this area. Should be conversant with the testing aspects of a multi-client and multi-SAP system set up including regression testing for different business units. Responsibilities: (20%)
- Gather and document business requirements, formulate use cases, participate in solution design. Participate in project communications, training materials, and business procedures/documentation. Communicating with business users for better understanding of the requirements and converting the same into Functional Specification document.
(15%)
- Provide technical expertise in defining development requirements, Technical user training and support for solution development across SAP modules.
(15%)
- Analyze functional and technical needs and identify gaps and alternative solutions relative to existing design. Evaluate impact of configuration or process changes across SD and other SAP modules.
(10%)
- Provide functional expertise in defining business requirements, integration testing, user training and support for the SAP Systems in the modules SD and MM.
(15%)
- Provide support and guidance to the business on continuous improvement, interfaces, and reporting related topics. Integrate SAP solutions with other existing internal business systems and software applications including Central MM (i.e, Primus), a global financial system (i.e., CoFiCo), warehouse management (i.e, EWM), and forecast and planning system (i.e., SPP).
(25%)
Responsible for implementing large project initiatives
(i.e, Primus Direct, Global Planning, FSL, System upgrades (Paragon)),
Providing background knowledge to business teams, central teams (Germany/NAFTA/India) ensuring industry best practices, compliance, efficiencies, and accuracy for all aspects of project implementation.
Qualifications Requirements & ConditionsMust be able to work flexible hours/work scheduleWork Holidays when requiredWork weekends when requiredWilling to travel to other Mercedes-Benz offices and provider locations as needed EducationBachelor's Degree (accredited school) or equivalent work experience with emphasis in: Business Management Computer/Information Science Information Technology Management Information System (MIS) Logistics (SD & MM) Business Management Information Technology Warehouse Management Knowledge (necessary to perform proficiently in this position)• Must have 10+ years of experience as a functional analyst supporting Order to Cash, Procure to Pay, with an excellent understanding of Financials and able to resolve out-of-balance issues and fix any discrepancies between Logistics and Financial systems.• Functional Expertise: Proficient SAP SD knowledge and thorough with SAP SD/MM Customizations, Master Data, Pricing, OTC Processes, Procure to Pay Processes, SAP Reports etc. SAP ALE/EDI (IDOC) expertise.• Strong SAP SD knowledge (Sales & Distribution); Shipping, Billing, Pricing, invoicing, sales orders, returns, credit management processing, etc. Knowledge of interfaces supporting SD /FI, SD/MM and the sales information system.• Must be capable of working independently with all levels of people in the organization and have a high degree of multi-tasking capabilities. Must possess excellent oral and written communication skills in order to communicate complex technical solutions and expertise to others. Must be highly proficient in functional and technical design, testing and trouble-shooting techniques Job Competencies:Strategic ThinkingAbility to break complex requirements into clear, manageable components to drive effective solutionsThinks beyond local needs, balancing MBUSA priorities with global business objectivesSocial and Inter-cultural CompetencePositive Response to ChangeIndependent & Sound Judgement Core Behaviors: Sees the "big picture" and thus understands relevant interrelationships. Participates actively in the development of a realistic strategy which ensures the long-term sustainability of the organization. Acts responsibly towards community, environment and key stakeholders. Anticipates and addresses needs of customers and business partners. Focuses on customer benefit. Understands the global industry and competitive landscape and recognizes the implications for the organization. Builds and maintains strong relationships with key contacts outside the organization Encourages innovation, creativity and "out-of-the-box" thinking. Perceives and capitalizes on trends relevant to own area of business. Uses effective strategies and methods to achieve the necessary change. Engages other relevant partners and wins their commitment. Cuts through ambiguity and paradoxes to speed up implementation. Sets high standards and achievable goals for oneself. Contributes to a bond of excitement, pride and inspiration, Demonstrates a high level of performance and inspires others to similar achievement through own dedication. Gives constructive feedback. Recognizes the abilities of colleagues and supports them. Collaborate and shares best practices across regions, divisions and functions. Demonstrates and supports an environment of "lessons learned" and continuous performance improvement. Places company interests above departmental interests. Contributes to an atmosphere of team spirit and common responsibility for results. Actively promotes an inclusive environment and leverages diversity as a strength. Demonstrates the ability to set clear priorities and navigates difficult decisions. Aligns decisions and business processes with the company's. Integrity Code and other compliance standards. Uses resources responsibly and acknowledges accountability. Executes plans with drive, commitment and discipline. Skills, Abilities and MBUSA Knowledge Project Management Skills:Ability to plan and develop small projects from conceptualization to implementationAbility to design flexible and global solutions for complex requirements utilizing as much as possible existing functionalities. Ability to guide and coach the development team. Other Skills:Customer communication skills.Organizational and presentation skills.Working knowledge in software, hardware and database management systems.Demonstrates strong multitasking skills and possess the agility to shift focus in response to the daily issues that arise.Have general knowledge of finance and accounting practices and total company operations.Knowledge & understanding of the following SAP modules: SD, MMBasic understanding of ABAP programming languageFamiliarity with SAP's Service Marketplace & SAP NotesICS control sets and test cases applicable to SAP system.The fully trained individual must develop and maintain comprehensive knowledge of: MBUSA Policies & ProceduresMBUSA Mission, Goals & VisionDepartmental practices/procedures and how they apply to customersInterdepartmental relationships and their effect on company, departmental and individual goalsSoftware that is applicable to the jobAdditional knowledge of Mercedes-Benz AG and MBUSA specific Parts Logistics process. EEO StatementMercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
