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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Opportunity Overview
The mission of the SAP Concur Business and Adoption Office is to help optimize our business to drive success. The Business Process Consultant will be responsible for global strategic initiatives and ongoing process optimization to deliver on-time, high-quality results that positively impact customer success, operational efficiencies, and capacity growth. This person will oversee projects and programs for the SAP Concur Solution Area organization and will interact with SAP Concur leaders around the world. Responsibilities will include working on cross-department initiatives with Services, MBS, sales, Customer Success, marketing, and product. Day to day will include working within global service account teams to project manage initiatives and evaluating these initiatives for applicability around the world. This is a high impact position requiring strong analytical and creative problem-solving skills with exemplary planning and execution capabilities. The ideal candidate is self-motivated, driven, and has proven success in building and delivering large-scale global programs in a fast-paced and ever-changing environment. This role reports to a VP of Concur Solution Area Hub.
Position Responsibilities
- Work with Service Delivery and Global Services Operations to identify and drive a portfolio of strategic, organizational, and operational transformation initiatives
- Define and manage all program and project activities, including, but not limited to: scope and priority setting, help shape and/or drive technology and/or product requirements and scope from business requirements, project plans, identifying interdependencies, risk mitigation, issue tracking, quality management, resourcing, training and communication planning
- Plan and execute engagement process for adoption of global and regional methodology and best practices
- Drive stakeholder and leadership alignment across the business
- Ability to communicate to both executives and technology team members
- Build and monitor program metrics and KPI’s while providing regular updates to leadership
- Provide regular and timely communication of program status and progress towards goals
- Map out and document processes, highlighting improvement opportunities
- Build and lead effective change management and communication strategies
Job Specific Specialized Knowledge & Skills
- Proven success in building and driving projects within a large, complex program, including managing international, multi-cultural, and virtual cross-functional teams
- Demonstrated expertise in creating and maintaining project deliverables such as project charter, project management plan, status reports, project timesheets, communications plan, budget, and schedule
- Strong stakeholder management skills with focus on listening to stakeholder and customer needs
- Data analysis/statistics, tools, and presentation experience required
- Accurate and effective oral and written communication skills
- Experience with developing content
- Ability to prioritize and meet deadlines
- Positive, customer-focused interpersonal skills and attitude
- Must be team oriented, self-motivated, and able to work with minimal supervision
- Significant personal initiative, high energy with a “can do” attitude and professional drive
- Critical thinking, ability to challenge thought processes productively, while maintaining strong business relationships
- Self-starter, flexible and adaptable
- Proficiency in Microsoft Office including Excel, PowerPoint, Project, SharePoint, Teams
Qualifications & Experience
- 3+ Years of project or program management experience, PMP preferred
- Bachelor’s degree required
- Exceptional communication and analytical skills
- Strategic planning experience preferred
- SAP Concur implementation experience preferred
- Cloud software implementation experience
- Ability to pass a background check
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 70900 - 120400(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
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Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 439398 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
