Position Overview:Floating Capital Coordinator

As a Floating Capital Coordinator at PNC, you will provide exceptional customer service, help customers manage their financial transactions, and support branch operations. You will create a positive customer experience while identifying opportunities to promote PNC products and services.

Responsibilities:

Ensures a one-of-a-kind customer experience that concentrates on enhancing financial prosperity and promoting customer dedication.
Manages various customer engagements accurately and efficiently.
Counsels customers on the alternative methods they can use for their financial dealings.
Spots potential chances during customer engagements and guides them to the relevant branch staff.
Encourages customers to partake in lobby activities and engaging conversations.
Tailors PNC offerings to address customer preferences.
Discerns sales possibilities and refers customers to the relevant team members for broadening relationships.
Provides customers with knowledge about digital banking instruments, technological alternatives, and self-service options to handle financial transactions.
Applies product and procedural proficiency to effectively tackle customer problems.
Confirms that teller and branch operations are performed accurately, adhering closely to the policies and procedures set forth by PNC.

Preferred Skills:

Accountability
Banking Knowledge
Client Loyalty
Customer Experience (CX)
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales Approach

Qualifications:

Not required to have prior experience.
A higher education qualification is not typically needed for roles at this level.
It is preferable for individuals to have a high school diploma or its equivalent, such as a GED.
Equivalent blends of education, job-specific qualifications, or related experience (such as military involvement) may be assessed.
No degree required.
Not obligated to hold certifications or licenses.

Benefits:

PNC ensures a comprehensive range of benefits to address your needs presently and in the years to come:

Comprehensive package of medical, dental, and vision insurance
Life Insurance
Protection from Disabilities Over Short and Extended Periods
The benefits package at PNC encompasses a 401(k) with employer matching, along with options for participating in a pension and buying company stock
A Dependent Care Reimbursement Account is a benefit that provides employees with the opportunity to plan ahead for anticipated dependent care expenses and save money through tax savings
Backup Child/Elder Care
Adoption, surrogacy, and doula reimbursement are covered under the policy, indicating the organization's support for these family-building options
Educational Sponsorship (featuring select fully paid programs) is available for those requiring financial aid
The wellness program utilizes monetary rewards as a means of promoting active participation and sustained engagement
Paid Time Off

PNC

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Floating Capital Coordinator