Key Responsibilities:

• Lead customer interactions: showcasing Client strengths, capabilities, and experience.

• Trusted advisor: Establish and maintain trusted advisor relationships with client stakeholders, especially during early engagement. Help and guide customer on transformation journey. Drive customer satisfaction through proactive communication, governance, and escalation management.

• Industry insights: Bring in industry and technology insights to help shape customer transformation journeys.

• Act as a liaison: Bridge pre-sales, solutioning, and delivery efforts between Client and the customer.

• Solution strategy: Own the solution strategy, build key parameters which are unique to solution and customer.

• Strategic inputs: Provide strategic inputs on pricing, scoping, and risk mitigation based on the customer’s landscape.

• Identify and guide team on proactive farming, cross-sell, and up-sell strategies within accounts.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience with SAP S/4HANA and other SAP applications

• Strong presales and customer liaison skills.

• Excellent communication and interpersonal skills, capable to lead CXO, SVP and executive level discussion.

• Proven experience managing multi-stakeholder engagements and large transformation pursuits.

• Ability to build and maintain customer trust.

• Ability to work independently and as part of a team.

ClifyX, INC.

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SAP Presales Solution Architect