About Delta Intelligent Building Technologies Canada Incformerly known as Delta Controls Delta Intelligent Building Technologies Canada Inc a subsidiary of Delta Electronics is a leading building controls manufacturer with over 300 partners in more than 80 countries For over three decades we have provided innovative building automation solutions for commercial healthcare education and leisure facilities We delivered the worlds first fully integrated BACnet building solution for HVAC lighting and access control Job Summary The SAP ABAP Programmer internally titled SAP Support Analyst is responsible for supporting troubleshooting and optimizing SAP S4HANA systems to ensure stable and efficient business operations This role plays a key part in maintaining system performance improving user experience and supporting integrated applications across the enterprise The analyst will work closely with business users and IT teams to resolve issues enhance functionality and drive continuous improvement Duties and Responsibilities Provide technical and functional support for SAP S4HANA applications including troubleshooting and issue resolutionSupport end users with system functionality and resolve issues in a timely mannerMonitor system performance and proactively identify and address potential issuesManage and prioritize support tickets to meet service level expectationsCollaborate with business stakeholders to gather requirements and deliver effective solutionsPerform master data maintenance and resolve data integrity issuesSupport integrations between SAP S4HANA and external systems eg Intuiflow PLM legacy systems using APIs and SQLConduct root cause analysis and implement long term fixes for recurring issuesMaintain documentation for processes configurations and troubleshooting proceduresProvide training and guidance to users on system functionality and improvementsManage user access roles and securityPartner with global IT teams Taiwan and US to support UAT change management and system enhancementsJob Requirements Bachelors degree in Information Technology Computer Science or a related field35 years of SAP experience including hands on support of SAP S4HANA environmentsExperience with SAP implementations upgrades or migrationsStrong ABAP knowledge and solid troubleshooting skills debugging transports performance tuningFunctional experience in at least one SAP module eg PP SD FICOFamiliarity with SAP development objects tables BAPIs user exits and integration technologies IDocs APIs middlewareGood understanding of business processes supported by SAPStrong communication skills with the ability to support both technical and business usersSelf motivated and able to work independently and collaborativelySAP S4HANA certification is an assetPreferred Qualifications Experience with SAP HANA database performance and optimizationExperience in a manufacturing environment including multi level BOMsFamiliarity with Product Lifecycle Management PLM systemsWork Location Required on site for the first 6 months then hybrid In office 3 days per week subject to change City Surrey Type Full time Permanent Salary 75000 95000 CAD This range reflects the minimum and maximum target payable for the base salary of new hires across all Canadian locations Actual compensation may vary outside this range and is dependent on various factors Why work for us We provide fantastic opportunities to individuals passionate about business and technology Delta Electronics products are the most energy efficient power products in the industry and our company is perfect for those who want to create design and build sustainable solutions using massively scalable big data architecture with a strong focus on building automation Here are some of the Delta perks youll receive from day 1 Employee & safety centric culture with the possibility of remote workFlexible hours and scheduling availableCompetitive total compensation along with generous vacation allowancesThree weeks of vacationIn house & external training provided along with education support and opportunities for growthCompany funded annual personal development budgetFinancial benefits & planning such as group RRSP & company matchEmployer paid premiums for extended healthcare and family focused benefits health vision and dentalTravel insurance coverage and access to the Employee Assistance Program EAPWellness onsite fitness center & company reimbursement for personal gym membershipsInternal Recognition & Service AwardsEmployee Referral bonusesTransit accessible with free onsite parkingRegular company events such as Food Truck Fridays Lunch & Learn and other planned activities
