The SAP Configuration Business Analyst role is a critical member of the Quality organization and reports to the Director, Quality System team. Working in a dynamic, collaborative team environment, the successful candidate will support the ongoing operations of quality processes automated with SAP S/4 HANA for Insulet’s ERP system. SAP quality processes include Plant Maintenance preventative and calibration, Quality operations, Insulet Global Master data governance processes. The role needs a critical thinker who can multitask in support of several parallel quality SAP process efforts. The BA will focus on projects and processes related to global quality. The ideal candidate will have a demonstrated ability to comprehend business processes and context, while also having technical skills to design and configure appropriate business solutions.
Responsibilities:
· Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. Develop supporting process flows.
· Conduct analysis of existing business processes; recommend process improvements.
· Build and implement SAP master data records related to approved ECO’s from PLM system (Arena).
· Responsible for providing data expertise and consulting related to aligning and extracting Insulet data for Quality processes.
· Support training materials and conduct training sessions with business users to improve efficient use of S4-HANA related to quality processes.
· Create and manage workflows in SAP S/4 HANA as they pertain to business process.
· Assist in the evaluation of third-party tools for feasibility and impact to the business.
· Create and maintain business requirement documentation which can include use cases, process flows, and system interface diagrams.
· Create or update SOP documentation based on business requirements.
· Communicate effectively with business users on the status of enhancements and projects.
· Perform other duties as required.
Minimum Qualifications:
· Bachelor’s Degree and/or equivalent combination of education and experience.
· At least 5 years of experience working with SAP in a BA / Functional role
Preferred Qualifications:
· Experience with S/4 HANA a plus
· Ideal candidate will have knowledge of least the following systems and/or processes:
− SAP Master Data views
− Incoming inspection planning, equipment, execution, and reporting for raw materials and finished goods.
− Compliance documentation
− Plant Maintenance preventative and calibration activities.
· Experience supporting or working with Quality, Regulatory, organizations, preferably in the, medical device, or any other regulatory controlled industry.
· SAP S/4 HANA certifications preferred.
· Proven knowledge of the software and systems life cycle.
· Knowledge of Data Warehousing, Reporting, and Statistical Analysis is a PLUS
Skills/Competencies:
· Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.
· Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines.
· Excellent communication, influencing and negotiating skills are critical.
· Ability to analyze business processes, design process improvements, and train business users on the new processes.
· Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.
· Positive, results driven, rational, logical, team player.
· Ability to rapidly learn and take advantage of new concepts, business models, and technologies.
· Ability to work independently & on multiple projects against deadlines.
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