Job description:
Support SAP business applications, including maintenance, new development and problem solving to provide the company with a reliable set of business applications designed to facilitate the information needs of the various business units.Primary Duties:
- With limited direction, leads and/or assists team members and customers with problem solving related to software application performance and usage
- Uses standard team/department methods and processes to complete work; assists in developing methods and processes when required
- Utilizes ticketing system to log, prioritize, track, document, and resolve software support issues, ensuring timely updates and communication throughout the resolution process
- Functions as a task leader on projects; coordinates with others, schedules and communicates work progress and is responsible for delivery of assigned scope of work
- Confers with customers and team members to determine requirements; contributes to design of business application systems that address and solve corporate business needs
- Estimates system configuration and development efforts for self With limited direction, configures software or creates/modifies software code to meet business requirements; creates and executes test plans for software modifications and facilitates transfer into production
- Writes software documentation suitable for internal systems control and user manuals
- Participates in and supports disaster recovery initiatives and change management standards and procedures; assists in developing standards and procedures when required
- Maintains awareness of current technologies and trends
- Develops technical and business proficiency through education and work assignments
- Provides 24-hour on call support, including evenings and weekends, on a rotational basis
- Performs other duties as required/assigned by Manager
- Performs duties consistent with the company’s AAP/EEO goals and policies
Knowledge, Skills, & Abilities Required:
- Bachelor’s degree (or its foreign equivalent) in Computer Science, Management Information Systems, a Business discipline or related field or equivalent work experience.
- 4 or more years’ experience in SAP ERP (FICO, MM and/or SD); preferably in AFS, FMS or S/4 Fashion.
- Exposure to other off-the-shelf applications supporting Ecommerce, B2B, credit management, and financial transactions is preferred.
- Experience maintaining interfaces with 3rd party applications is a plus.
- Strong analytical, problem solving and organizational skills
- Ability to operate independently or as part of a team and complete agreed-upon deliverables within established timeframes.
- Ability to establish and maintain effective working relationships.
- Good oral and written communication skills.
Working Conditions:
Full Time. 100% Remote. Must be located in Eastern on Central Time Zones.
#LI-Remote #LI-MM1
Salary Minimum
$88,000.00Salary Maximum
$115,500.00
