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Software-Development Operations

Product Expert

Requisition ID: 451427
Work Area: Software-Development Operations
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF-2
Additional Locations:

Original Posting Date: 04/13/26

Job Title: Product Expert

Location: Palo Alto, CA

Work Model: Hybrid work model

Purpose and Objective:

SAP Labs, LLC seeks a Product Expert at our Palo Alto, CA location to define and drive the product vision and roadmap by understanding customer challenges and creating solutions that deliver value, differentiate from competition, and drive business growth.

Expectations and Tasks:

Manages projects, define deliverables, and provides definitive advice and interpretation of situations. Conduct in-depth discovery to understand customer problems, market trends, and competitive landscape. Collaborate with Product Marketing to communicate the product vision, its customer value, and future impact to customers, partners, and analysts. Address stakeholder needs by crafting solutions that maximize customer value while achieving business goals of SAP. Develop a comprehensive view of the Total Addressable Market (TAM), competitors, technological innovations, and ecosystem trends through partnership with Product Marketing. Collaborate with cross-functional teams to ensure products are optimized for growth, aligned with customer needs, uniquely differentiated, and effectively positioned for Go-To-Market success.

Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Information Technology, or a related field of study and five (5) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must involve five (5) years in the following:
- Indirect Tax Engines including Vertex, Avalara, or ONESOURCE;
- ERP Systems including SAP ERP and SAP S/4HANA;
- Transactional Tax Reporting and Filing Process;
- SAP Integration with Tax Engines including Vertex, or Avalara;
- SAP FI Knowledge of Tax Posting and Reporting; and
- SAP SD Billing and Tax Determination Logic.
Experience must involve two (2) years in the following:
- Certificate Management and Exemptions; and
- Business Intelligence Tools for Tax Analytics.

Travel: N/A.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Internal use only: reference code lhrs4262

SAP:SAIL

EX:OUT

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

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We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: The annual base salary range for this position is $180,556 - $304,302. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $218,300 - $371,100. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Additional Locations:

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Requisition ID: 451427

Posted Date: Apr 13, 2026

Work Area: Software-Development Operations

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0%

Location:

Palo Alto, CA, US, 94304

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Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
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