Job Description:

We are in search of a dedicated Business Analyst SAP IS-U to join our team in Sugarland, Texas. The role primarily entails managing SAP Billing and Invoicing SAP functional configuration in our service industry. You will be instrumental in the design and implementation of the SAP landscape that supports our business operations.

Responsibilities:

Collaboratively work with the team to comprehend tariff and regulatory requirements to configure and support the bill design and invoice process.
Ensure accurate and efficient processing of SAP billing configuration and associated processes.
Actively participate in workshops with the business team for requirement gathering, providing solution overview, identifying custom development needed, and preparing detailed specs for the technical team.
Engage with internal customers across all lines of business to analyze business processes, define business requirements, and make recommendations considering costs, time, and resources.
Liaise with programmers to assess interfaces between hardware and software, develop specifications and performance requirements, and/or resolve internal customer issues.
Develop comprehensive documentation for appropriate SAP applications.
Coordinate with IT and Project Managers on solutions.
Consult with internal customers or other business units on project status, proposals, or technical issues, such as software system design or maintenance.
Oversee and/or guide software system testing or validation procedures.

Requirements:

A minimum of 3 years of experience in a Business Analyst role, preferably in the Service industry.
Proven experience with SAP IS-U, with a focus on utilities.
Comprehensive knowledge of SAP systems, specifically within the utilities sector.
Strong expertise in billing processes, including the configuration and integration of billing systems.
Excellent problem-solving abilities, with a focus on identifying and addressing SAP-related issues.
Proven ability to analyze, design, and optimize business processes via technology and integration.
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Degree in Computer Science, Information Systems, Business Administration, or a related field is preferred.
SAP IS-U certification is a plus.
Demonstrated ability to manage multiple tasks and projects simultaneously.
Strong analytical and critical thinking skills, with a high level of accuracy in detail and organization.

Robert Half

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