Position Overview:

We are looking for an IT OTC Solution Architect responsible for ensuring, driving and providing:

Domain Expertise:

possesses in-depth, end-to-end knowledge of the Order to Cash B2C and B2B processes
Strong knowledge of neighboring domains and functions - supply chain / operations, finance & procurement, and how those supporting functions intertwine with order management, invoicing, and cash collection.

Collaboration with Business and IT:

Mutually collaborates with both Function Leads and IT professionals
Works together with business stakeholders to understand requirements, pain points, and strategic goals.
Engages with IT teams to translate these requirements into technical solutions & roadmaps.

Digital Transformation and Data-Driven Approach:

Drives digitalization within the OTC domain
Leverage data and digital technologies, shaping the future state of OTC processes.
Explores innovative ways to enhance efficiency, accuracy, and customer experience.

Roadmap Development:

Aligns OTC roadmap with the organization’s mid- and long-term strategy.
Outlines how OTC processes will evolve, incorporating advancements in technology and data utilization.
Deployment and Project Delivery:
Acts as a design authority in the OTC Portfolio (S/4HANA, SAP CAR, SAP ECC, SAP DRC, HighRadius, etc.) implementation
Collaborates with key users and implementation partners to ensure successful project delivery.

Continuous Improvement and Innovation:

Works closely with the Product- and Area Owners during sprint reviews and ceremonies
Identifies value-added innovations (Citizen automation & robotics, AI) and drive continuous improvement
Enhances OTC processes, making them more efficient, compliant, and responsive.

Your ‘day to day’:

Engagement with business stakeholders to discuss business pain points, process bottlenecks, and future goals

Technical Exploration and Solution Design:

Project Work:

Depending on ongoing projects:

Collaboration with IT Teams:

Interaction with IT colleagues:

Development Teams: Providing guidance on code development approach and modularity
Infrastructure Teams: Ensuring middleware/integration layers adoptability and resilience
Security Teams: Addressing data protection and compliance topics

Problem Solving and Troubleshooting:

Support teams where needed, such as:

Continuous Learning and Industry Trends:

Project Meetings and Progress Tracking:

(Participate in project meetings, as needed:

Coordination: Ensuring alignment across teams.

Who we’re looking for:

Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Experience: At least 10 years of overall SAP experience (including multiple full lifecycle implementations) , with several years in solution architecture roles.
SAP CAR & Retail Proficiency: Deep expertise in SAP Customer Activity Repository (CAR) and its retail components (e.g. Omnichannel Article Availability, OAA) and strong knowledge of SAP S/4HANA Retail solutions .
Architecture & Integration: Proven skills in system architecture, solution design, and integrating SAP systems end-to-end. Capable of designing scalable architectures that connect SAP CAR with S/4HANA and other applications (POS, e-commerce, etc.).
SAP SD & Retail Processes: Hands-on experience with SAP SD and retail industry processes, ensuring the SAP solutions align with omnichannel retail operations and best practices in the consumer/retail sector.
UI/UX and Fiori: Understanding of SAP Fiori applications and modern UI/UX design principles for SAP, enabling the architect to guide user-friendly interface development .
Cloud/On-Prem Knowledge: Knowledge of SAP deployment in cloud, on-premise, and hybrid environments – able to design solutions for different landscapes and advise on integration across public cloud, private cloud, or on-prem scenarios .
Legally authorized to work in the U.S.

Annual Base Salary Range: $123,750-$165,000

What we offer

We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
Take pride in delivering our promise to society: To improve the lives of millions of smokers.

Philip Morris International

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