Job Opportunity: SAP Program Manager – AMS & S/4HANA

Location: Lake Forest, IL (Hybrid – 3 days onsite)

Employment Type: Full-Time (Permanent)

Salary: $155K – $160K (Base) + Benefits

Experience Required: 15+ Years

Role Overview

We are seeking a seasoned SAP Program Manager to lead large-scale SAP AMS and S/4HANA programs. This role will own end-to-end delivery, drive operational excellence, and manage multi-vendor environments while ensuring alignment with business objectives.

The ideal candidate brings strong expertise in SAP ECC/S/4HANA AMS operations, stakeholder management, and continuous service improvement initiatives.

Key Responsibilities

Program & Delivery Management

Own end-to-end delivery of SAP AMS and S/4HANA programs
Manage KPIs, SLAs, and overall program performance aligned with business goals
Drive governance cadence: daily, weekly, monthly reviews, and QBRs

AMS Operations Leadership

Oversee Incident, Service Request, and Problem Management processes
Lead continuous service improvement initiatives, including automation and AI-driven efficiencies
Ensure system stability, performance, and availability

S/4HANA & SAP Ecosystem

Lead S/4HANA implementations (preferably Greenfield)
Manage SAP ecosystem including ECC and integrated applications
Collaborate with functional teams across SD, MM, FICO modules

Stakeholder & Vendor Management

Act as primary SPOC for business and IT stakeholders
Manage multi-vendor delivery model (onsite/offshore teams)
Build strong client relationships and drive strategic alignment

Team Leadership

Lead cross-functional teams across geographies
Drive accountability, performance, and delivery excellence

Required Skills & Experience

15+ years of experience in SAP program/delivery management
Strong experience in SAP AMS (Application Management Services)
Proven track record in S/4HANA implementations (Greenfield preferred)
Hands-on functional knowledge of SAP SD, MM, FICO
Experience managing multi-vendor and distributed teams
Strong expertise in ITIL processes (Incident, Problem, Change Management)
Experience in governance frameworks and stakeholder communication

Preferred Qualifications

Experience with automation and AI in AMS operations
Strong understanding of Agile and hybrid delivery models
Ability to manage P&L and large program budgets

Education

Bachelor’s degree in Computer Science, IT, or related field

Ideal Candidate Profile

Strong SAP delivery leader (not just coordinator)
Excellent communicator with executive-level stakeholder management
Experience handling complex, enterprise-scale SAP landscapes
Comfortable working in hybrid onsite/offshore environments

Net2Source (N2S)

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SAP Program Manager - AMS & S/4HANA