Role: SAP S/4HANA AMS Consultant (QM /PP)

Location: Remote + 25% Travel

Duration: 6+ months Contract

Position Description:

Provide AMS L2/L3 support and continuous improvement for SAP S/4HANA QM (Primary) and PP (Secondary), ensuring stable manufacturing and quality execution (planning through production confirmations and inspection to usage decision), timely incident/problem resolution within SLAs, and controlled delivery of small enhancements and changes.

Key Responsibilities

• Provide L2/L3 AMS support for SAP S/4HANA PP and QM across incidents, service requests, and defects; meet agreed SLAs.

• Troubleshoot end-to-end manufacturing and quality issues: master data, execution errors, integrations, and posting failures; perform RCA and implement permanent fixes.

• Support QM processes: incoming/in-process/final inspection, inspection lots, results recording, defects/notifications, usage decision, batch/serial considerations, certificates/CoA (where applicable).

• Support PP processes: MRP/MRP Live, planned orders, production orders, BOM/routings, work centers, capacity, order release, confirmations, GI/GR, backflush, variances (process-dependent).

• Execute configuration changes (SPRO) and small enhancements; coordinate transports and deployment across DEV/QA/PRD.

• Collaborate with cross-functional teams: MM, WM/EWM, PM, SD, FI/CO, and interfaces (MES/LIMS, barcode/RF, PI sheets, IDocs/APIs).

Required Skills & Experience

• 4–8+ years SAP QM and/or PP experience with hands-on AMS/support exposure (incident/problem/change).

• Strong QM configuration and troubleshooting knowledge: inspection types, sampling procedures, results recording, UD, catalogs/codes, Q-notifications.

• Familiarity with ITSM tools/processes (ServiceNow/Jira), SLA-driven prioritization, and RCA methods (5 Whys/Fishbone).

Education / Certifications

• Bachelor’s degree (or equivalent experience).

• SAP PP and/or SAP QM certification preferred.

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