Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

This position collaborates with Amtrak’s suppliers and Amtrak end-users to enable systems to properly and efficiently interact via the Ariba Network for both the upstream Supplier Lifecycle and Performance (SLP) and downstream supplier enablement (SE) activities. This position manages the execution of the supplier workstreams by coordinating internal outreach and directly providing expert support, escalating issues as needed to SAP Ariba and IT teams, tracking supplier workstream issues in Ariba On Demand (AOD), providing education and training to suppliers and Amtrak end users on functionality of the Ariba Network. This role is responsible for securing the necessary business and contact information from suppliers and/or Amtrak end users to lead the Supplier Registration/Qualification and Enablement processes in AOD. The position requires excellent system knowledge andorganization, communication and interpersonal skills to capture and process the supplied data to onboard Amtrak suppliers and to ensure workflow approval steps are met on a timely basis. This position also requires excellent customer service and presentation skills to organize and facilitate screen sharing meetings to assist in the end-to-end process including troubleshooting issues, assisting vendors with the Process Order features, order confirmations, and invoice transactions. This position works cross-functionally including Procurement Buyers, Finance, Supplier Diversity team and end users. This position will use SAP, the Ariba Network, and AOD to gather supplier profiles and MS Excel to organize the onboarding metrics

ESSENTIAL FUNCTIONS:

Troubleshoot Ariba for SLP and Supplier Enablement issues
Provide outstanding customer service to Amtrak’s suppliers and SAP Ariba end-users
Utilize proficiency in the ERP systems to problem-solve for stakeholders or suppliers when help is needed.
Partner with other cross-functional team leads as needed to ensue smooth Supplier Qualification/Enablements
Work cross-functionally as an excellent problem-solver
Understands Supplier workflows and Supplier Master Data/Setup which may have impacts on Supplier Enablement

MINIMUM QUALIFICATIONS:

Bachelor's degree required in Business Administration, Engineering, Supply Chain, IT, or other related field or equivalent combination of training, education, and relevant experience may be considered in lieu of a degree.
Demonstrated hands-on experience and computer skills with SLP and SE in SAP Ariba
Experience with SAP Ariba Business Network system
Solid organizational, interpersonal and communication skills.
Must be able to work and communicate effectively in writing and verbally with all levels of the company and suppliers.
Proficient to mastery in Excel and all of the common Microsoft Office Business applications (i.e. Word, Powerpoint, etc.)

PREFERRED QUALIFICATIONS:

3-5+ years of relevant experience with Bachelor’s degree
Experience in SAP and/or Ariba ERP system and Procure-to-Pay processes
Ability to apply technology knowledge to identify appropriate solutions
Project management experience.
Demonstrated experience and expertise with SAP Ariba Supplier Lifecycle and Performance (SLP) module and Supplier Enablement (SE) (i.e. Supplier Registration/Qualification/Enablement)

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary range is $78,600-$101,844. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings

#LI-CD1

Requisition ID:164928

Work Arrangement:06-Onsite 4/5 Days for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

Amtrak

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