DESCRIPTION

Are you ready to get in on the ground floor of Leo, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?

It’s Day 1 for Amazon’s next billion-dollar business and we are looking for a Program Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.

The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated ability to think broadly and strategically about Amazon Leo initiatives. They will experience a wide range of problem-solving situations requiring an understanding of technical infrastructure and stakeholder expectations.

Key job responsibilities

Manage a portfolio of system implementation projects from design through deployment and support, including SAP and non-SAP solutions, integrations with Amazon Corporate systems, third-party solutions, and bespoke development.
Build agile delivery plans and deployment project plans, and actively manage risks and issues that impact successful delivery.
Manage the project backlog, apply agile principles to plan sprints, and manage cross-team dependencies.
Gather business requirements to develop use cases, partner with development and technical teams to build required features, and clearly communicate dependencies while tracking and resolving exceptions.
Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status
Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems
Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks
Write effective narratives and present them concisely and effectively to senior management
Develop program and team processes and tools as required
Build deployment project plans and manage risks impacting successful delivery
Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions
Participate in Proof of Concepts (POCs) sessions to ensure proposed solutions can meet business requirements
Actively manage Unit Testing, System Integration Testing, User Acceptance Testing, regression testing, and user training.
Navigate high levels of ambiguity and drive alignment across cross-functional stakeholder groups.
Communicate project status clearly and concisely to broad audiences, and follow escalation paths to keep delivery on track.
Apply a strong program management background to lead large, complex, cross-organizational projects, supported by a well-rounded technical foundation.

A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with Leo and Corporate technical teams.

About the team
Leo (Formerly Kuiper) Finance Technology (LFT) is a part of Devices and Services (DaS) FinTech team supporting Leo Finance. LFT provides program management, SAP product, and BI reporting solutions to support Leo business initiatives.

BASIC QUALIFICATIONS

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

PREFERRED QUALIFICATIONS

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 127,200.00 - 185,000.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, BELLEVUE - 115,600.00 - 160,000.00 USD annually

Amazon.com Services LLC

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